Hardware support
Our wide network of engineers all hold the necessary accreditation in leading-edge technologies and legacy equipment enabling us to support multiple vendors and technologies, including Cisco, Microsoft, Citrix, VMWare, CA and VMware.
To view our complete list of supported vendors, please take a look at our technology partners here
We are committed to providing our customers with the highest levels of service and support. Contact us today to find out how we can assist you with your maintenance requirements. sales@connected-it.co.uk 01274 461410
IT Maintenance Services
Our services include:
UK, Ireland and mainland Europe coverage
A dedicated Service Desk Analyst as a customer’s single point of contact
Network & server support
Guaranteed response within defined service level agreement
Nationwide spares locations
Large network of skilled and accredited field based engineers
24/7 Service Desk and call logging facility
Service Delivery Management
ISO 20000 certified
Remote and onsite trouble shooting services
Simplify your support experience
You deal with virtualised, mobile and cloud technologies that increase complexity and make 24x7 support a necessity. Your IT staff must become specialists in too many areas, taking their focus away from strategic initiatives. HPE Foundation Care Services can help you minimise the time needed to troubleshoot, monitor and remediate issues, while innovating for the future.
Cisco Smart Net Services
Proactive support for network infrastructure
Smart Net Total Care (SmartNet) provides award-winning technical support along with an entitlement to smart capabilities, giving you more time to focus on business innovation while raising the bar on support services.
If you are looking for support services or to raise a support ticket please click here or called 01274 461 410