“ NO JOB TOO GREAT OR SMALL “
Madison and connected-IT have been a huge help to our small school. Madison has made the effort to understand our needs perfectly, no job is too great or too small. She is always super helpful and has made buying IT, which personally I find daunting, a much easier job.
Nicki Neilson
Admin & Finance Officer
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“ ORDERS PROCESSED VERY QUICKLY “
We have been dealing with James Firth from Connected It only for a short time and I would just like to say it is a pleasure to work with him, he always deals with our enquiries and has our orders processed very quickly.
We haven’t experienced any hiccups; every order has been delivered on time and in excellent condition.
We look forward to continuing purchasing from Connected IT
Teresa Mann
Supply Chain Coordinator
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“ FANTASTIC SERVICE AS ALWAYS “
Jacob from Connected-IT saved the day recently when a drive failed in one of our Hyper V Hosts, the server is several years old now and the drives are not readily available but within hours of contacting Jacob, he managed to source a direct replacement and it was delivered the next day. Fantastic service as always. I have used Connected-IT a lot over the last couple of years and the service is always excellent, great prices and quick delivery.
Dave Hebdon
IT Manager
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“ BEST CUSTOMER SERVICE EXPERIENCED IN OVER 20 YEARS IN ICT “
I can say with 100% honesty and with no hesitation that Victoria is hands down the single best account manager I have dealt with. Not close to, not comparable to, the absolute best one, period.
Her efficiency is only matched by her exemplary customer service. When placing an order with Victoria, you never have to go chasing it up because she informs you herself when she's placed it, when you can expect it by, and uses her own initiative to give you the best possible customer service I have personally experienced in over twenty years in ICT.
Andrew Jones
ICT Network Manager
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“ OUTSTANDING & A PLEASURE TO WORK WITH “
Since connecting with Vic over LinkedIn, I have experienced a level of service that I haven’t experienced with many other suppliers. Quotes are always quickly sent across once requested and her customer service is second to none.
Over the last few months, Vic has been my go to for quotes for all things IT and is still top of the list for this. Vic and I have developed a close professional working relationship and so far, she is yet to let me down on anything, which is massive, when we are as busy as what we are on a daily basis.
Overall, Vic has been outstanding and has been a pleasure to work with.
Jonathan Fitchett
ICT Technician
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“ GREAT CUSTOMER SERVICE “
I would recommend Madison and Connected IT to any other education establishments or business for IT procurement. Madison is always swift to respond, friendly and has some good pricing, as well as good knowledge of other recommended products which can save us money. Madison is available via email and telephone and portrays great customer service. Connected IT have been very helpful, even when Madison is out of office we still receive a swift response from the team. All of our orders have been delivered promptly and we have been a very happy customer of Connected IT so far.
Tim Brown
ICT Network Manager
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“ DELIVER THEIR SERVICES QUICKLY & PROFESSIONALLY “
We have used Connected – IT for a while now and they have always been quick to respond to our requests and have delivered their services quickly and professionally.
The service from our account manager Madison is always quick and the prices are always good.
I recommend using Connected-IT and look forward to working with Connected – IT more in the future.
Archie Farrell
Audus
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“ NO OTHER SUPPLIER COMES CLOSE ”
I can’t recommend Iain & Connected-IT enough. I was first introduced to this supplier over 5 years ago.
To date 5 years later, no other hardware\software supplier comes close to the next day lead times on every item and has never been beaten on price!
I manage a fast paced , quick turnaround IT department for Centrica\Phjones, therefore I need commitment to correct equipment\software delivered with no fuss.
Connected-IT simply deliver every time.
Bill Mcilhatton
IS Service Desk Manager
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“PART OF OUR TEAM”
Bianca from Connected-IT came to the rescue after our previous IT supplier let us down and we could not be happier! Bianca has quoted us from academic year diaries to 75” Interactive Touch Screen TV’s, nothing is too much for her and the team at Connected-IT! They have really helped implementing new laptops throughout Stephenson (MK) Trust, from choosing the right spec that fits our infrastructure to choosing to what bags would be best. Bianca and the team have become part of our team for sure. Besides the unbeatable prices we are quoted, it has to be the fun, friendly and approachable customer service from the whole team, these guys become your best friends! There is not a day that goes by when I don’t call up Bianca for either a quote or just a chat. Connected-IT for us as a trust are a for sure winners when it comes to really connecting your IT needs. - Robert Tittl - IT Support Technician - Stephenson (MK Trust)
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“REFRESHING ENERGY”
Hi Andrew, Not something I often find myself doing when working with a new supplier and sales professional, but have found myself extremely impressed dealing with Stephanie Grayshon and wanted to make mention of this. She has brought a refreshing energy to working with her as our account manager, very professional, turned around any quotes or queries extremely efficiently and just generally I’m highly impressed. I already feel treated like a friend rather than a customer, so it’s nice to have that type of relationship so early on in working with what is a fairly new company/supplier to us. I look forward to continuing to work with Connected-IT. - Scott Renton - Glasgow Clyde College
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“HELPFUL & HONEST”
I have done business with Steph for quite a few years now and always found her to be helpful and honest. Rare commodities I find these days. Highly recommended and look forward to doing more business in the future. - George Loczy - IT Network Manager @ Queensbury Academy
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“EXCEEDED OUR EXPECTATIONS”
We have used Connected-IT since they started and they have always exceeded our expectations regularly going above and beyond to assist. Making sure that we have correct product at the best possible price and always on time.
The customer service from our account manager is exceptional and has never wavered in all the years that we have been a customer. We are able to rely on Connected-IT to support us, do the research for product choices and come in at price that cannot be challenged.
Our account manager is always honest, open and polite giving us regular reassurance that we are working with he right partner to ensure our business is able to operates without hinderance. Thanks - Hamish Ross - Senior Support Engineer - Thatchers Cider
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